baijj FAQ

Teen Patti is a popular South Asian card game where each player is dealt three cards and the player with the strongest hand wins. In baijj's live casino section, you can play Teen Patti in real time with a real human dealer. The dealer deals cards on camera and the entire process is visible via live streaming, giving you the feel of a local casino.

Andar Bahar is one of the simplest and fastest games in baijj's live casino — the outcome is decided by matching just one card. The minimum and maximum betting limits vary by table, and lower-limit tables are also available for new players. To find the exact limits, enter the game lobby and check the details for each table, or ask our 24/7 live chat support.

Roulette is essentially a wheel game — the wheel spins and a ball lands on a specific number; if your bet is on that number or color, you win. For complete beginners, betting on red/black or odd/even is the easiest option since it gives you roughly a 50% chance. baijj offers both European and American roulette. You can read the rules before starting a game, so there is nothing to worry about.

Yes, baijj's live casino works fully on mobile. Whether you use Android or iOS, you can access it directly in any modern smartphone browser — no separate app download needed. With a good internet connection, the live video stream runs without interruption. For the best experience while playing live games, use a stable Wi-Fi or 4G connection.

In live dealer games, a trained dealer deals cards or spins the roulette wheel live from a real studio, and the entire scene comes to your device via video streaming. No computer generates the outcome — a physical card or wheel determines everything. This is more trustworthy in terms of transparency than regular slots, because you can see for yourself what is happening. baijj uses only reputable game providers.

Many slot games offer a demo or free-play mode where you can explore the game's features, bonus rounds, and gameplay without risking real money. However, any winnings in demo mode cannot be cashed out. It is a good habit to try the demo before playing a new slot for real, as it helps you decide whether the game suits you.

RTP stands for Return to Player — it is a theoretical percentage that indicates how much a game returns on average per ৳100 wagered over the long term. It is calculated across millions of spins, not a guarantee for any single session. Results in any one session can differ greatly from the RTP. Knowing the RTP is useful, but it does not guarantee a win — every spin is independent and random.

Free spins are generally available in two ways — one is a bonus round triggered naturally within the game (when a specific number of scatter symbols land), and the other is through the casino's promotional offers. Promotional free spins usually come with wagering requirements, meaning you must place a certain amount of bets before withdrawing winnings from them. Read the details of each offer to find the specific terms.

If you are playing on a tight budget, choose games with a low minimum bet so your balance lasts longer. Low-volatility slots tend to pay out more frequently, though each win is relatively smaller. High-volatility slots offer larger prizes but less often. If you want to enjoy longer play with a small balance, low or mid-volatility games are recommended.

To receive the baijj welcome bonus, you need to make your first deposit into your account. A 120% bonus is awarded on your first deposit, up to a maximum of ৳8,000. For example, depositing ৳1,000 gives you a ৳1,200 bonus, bringing your total balance to ৳2,200. No separate code is needed to claim the bonus — it is automatically added to your qualifying first deposit.

Wagering means you need to place a specified amount in bets before you can withdraw bonus funds. The wagering requirement at baijj is 25x — applied to the bonus amount only, not the deposit. Example: depositing ৳1,000 gives you a ৳1,200 bonus — so you need to wager ৳1,200 × 25 = ৳30,000 before winnings from the bonus become withdrawable. Your deposited funds are always withdrawable; wagering only applies to bonus winnings.

No, the welcome bonus is available once per player, on their first deposit. Creating multiple accounts to claim the bonus more than once is a violation of baijj's rules. If detected, the account may be closed and deposited funds forfeited. Managing a single account fairly and honestly gives you access to more promotional offers in the future.

Yes, you can generally cancel the bonus. If you feel the wagering requirements are not convenient for you, you can contact us via live chat or support email to request a bonus cancellation. Keep in mind that cancelling the bonus will also remove any winnings earned from it. It is best to read the terms carefully before accepting a bonus.

Yes, every bonus has a set time limit — if the wagering is not completed within the specified period, the bonus and any winnings from it are automatically cancelled. The exact expiry is stated in the terms and conditions of each bonus offer. So after receiving a bonus, read the terms promptly and plan to complete the wagering before the expiry date.

The minimum withdrawal limit at baijj is ৳500. Withdrawal requests below this amount cannot be processed. You can withdraw via bKash, Nagad, Rocket, Upay, or bank transfer. When making a withdrawal, ensure your balance is equal to or greater than the minimum limit and that your account verification is complete.

Most withdrawal requests are processed within 15 minutes to 2 hours. Mobile payment methods such as bKash or Nagad are generally faster. Bank transfers may take a bit longer due to the bank's own processing. If more than 2 hours have passed, please contact live chat.

Yes, withdrawals at baijj are available seven days a week, 24 hours a day. There should be no extra delays at night, on Fridays, or on public holidays. However, bank transfers may depend on the bank's business hours. Mobile banking methods (bKash, Nagad, Rocket, Upay) generally work quickly at all times.

A "pending" status after submitting a withdrawal request is normal — it means the request has been received and is being processed. It is usually completed within 15 minutes to 2 hours. If it is still pending after the expected time, check whether your account verification is complete and your payment details are correct. If there is an issue, contact live chat immediately.

Yes, but only after the wagering requirements have been met. For example, if you receive a ৳1,200 bonus, you need to complete ৳30,000 in wagers before withdrawing the bonus winnings. Your own deposited funds are always withdrawable — wagering requirements apply only to winnings earned from the bonus. The balance section of your account shows separately which funds are withdrawable.

Verification is usually requested at the time of your first large withdrawal or for account security purposes. In some cases it may be requested shortly after account creation. Withdrawals may be put on hold if verification is not complete, so having the necessary documents ready in advance saves you trouble later. You can check your verification status in the account settings section.

For identity verification, any one of the following documents is generally accepted: National ID (NID), passport, or driving licence. The document must be clear, not expired, and have all details including your name legible. A utility bill or bank statement may also be requested for address verification if needed. Uploading a clear, accurate photo speeds up the process.

Yes, verification is mandatory for withdrawals. It is primarily to protect your account — so no one else can open an account in your name and withdraw funds. It is also part of compliance with anti-money laundering (AML) and fair play policies. Verification ensures a safe and transparent platform, which is important for all players.

If verification is rejected, you will usually receive an email or notification explaining the reason. The most common reasons are: an unclear photo, part of the document is cut off, or it has expired. In that case, re-upload a clear and correct document. If you are unsure about the issue, contact the support team via live chat or at [email protected].

Yes, this is very important. The name registered on your baijj account must exactly match the name on your bKash, Nagad, Rocket, Upay, or bank account. If the names do not match, your withdrawal request may be rejected. Enter the correct name when creating your account — changing it later is limited and requires verification.